Pricing that scales with your refunds
Start free and connect a store. Paid plans scale with refund volume and team size; pricing is configured per workspace, so talk to us for a quote.
Free
Free
For trying Lumtry on a single store
- One workspace
- Deterministic policy engine
- Scoped AI reasoning
- Dashboard approvals
- Return-receipt gating
- Full audit trail
Growth
Most popularCustom
For teams running refunds at volume
- Everything in Free
- Higher refund volume
- Slack approvals
- More team seats
- Longer audit retention
- Integration health monitoring
Enterprise
Custom
For regulated and high-scale operations
- Everything in Growth
- SSO and advanced roles
- Extended retention and exports
- Priority support
- Security review support
Every plan includes the deterministic policy engine, scoped AI reasoning, return-receipt gating, and the full append-only audit trail. Refund volume is metered per workspace, and functional limits are set per workspace.
Coming soon
Self-serve purchase, with published prices and in-app checkout, is coming. Until then, every paid plan is configured with our team so pricing matches your refund volume.